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definition of done

Agile practices in ITSM – part 2: Definition of Done (DoD)

Agile practices in ITSM – part 2: Definition of Done (DoD)

by Jonas Carlsson on February 15, 2019 with No Comments

Definition of done is an agile practice of making sure that there is a broad agreement on when a task is completed. This is often implemented as an agreed upon checklist of criteria that can be checked off. The practice … Read More

Agile, Infrastructure, Management agile, agile practices, definition of done, DoD, IT Service Management, ITIL, ITSM, Service desk
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