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Agile practices in ITSM – part 4: The agile planning board

Agile practices in ITSM – part 4: The agile planning board

by Jonas Carlsson on June 27, 2019 with No Comments

This is the fourth installment of my series of articles on agile practices in ITSM. This time I will present an agile practice deviced by myself that I call The Agile Planning Board. If you are unfamiliar with the daily … Read More

Agile, Infrastructure, Management agile, agile practices, IT Service Management, ITIL, ITSM, Planning, Service desk
Agile planning with Google spreadsheets

Agile planning with Google spreadsheets

by Maria Eriksson on July 8, 2015 with 3 Comments

There seems to be hundreds of agile planning tools out there, but in my most recent project we found ourselves using Google drive for more and more of our planning. It started out with using a Google spreadsheet to keep … Read More

Agile, Development agile, Planning, tools
Dirty Harry Planning with TFS

Dirty Harry Planning with TFS

by Johan Classon on May 5, 2015 with 2 Comments

Planning is hard. If you overestimate your ability to beforehand know details of the future, your planning will fail. Even if you only plan for a two week iteration. Like Harry Callahan said in Magnum Force, “a man’s got to … Read More

Agile, Development ALM, KISS, Planning, TFS, VSO
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